FAQs
How do I know if my order was received?
You will receive a confirmation email from us.
What is the shipping process time frame?
Orders are mailed out within 3- 5 days of receiving the order.
Are refunds or exchanges allowed?
We provide refunds contingent on the fault of the seller if any. Exchanges are allowed within 7 days of receiving the order. It must be in the same condition that it arrived in.
Is there a customization fee if it's not shown on the product?
There will be an extra customization fee if not shown on the product. Please email us for all of your extra customization requests or make note at check out.